Reviews of Coolmax Pillow

Review of Coolmax Pillow by: M WALMSLEY on 28th July 2009
Reviewers Rating:

I was very disappointed with Scotts of Stow website and ordering system. The website does not tell you that they do not stock anything and use suppliers. This can take 14-28 days for any product to reach you, the site does not tell you this. So no good if you want it soon. The website does not allow you to put in a different delivery address to your billing address. I called to cancel my order the next morning, I ordered it the evening before. Even though the product had not been dipatched they said I could not cancel it! After much heated discussion on the phone they finally agreed to cancel it. Check out their T&C's as they do not accept returns on all products even though you haven't used it. Hopefully, the money will not be taken out of my bank at anytime. I will not be using Scotts of Stow in future.